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Printing

You will find freestanding, multi-function printers strategically located across our sites. A4 and A3 colour printing is featured on all printers. There is a current list of printers accessible by staff only and instructions on the Staff IS Connect site.

Student printers are located on the first floor of the Library. You can use them to copy, print and scan. There are instructions to help you print from the Library PCs.

We have bought a new print management software, PaperCut. Printing charges will be reintroduced in the last phase of the project implementation.

Printing costs - currently unavailable

  • Mono A4 printing costs are 5p per page (single or double-sided)
  • Colour A4 printing costs are 25p per page (single or double-sided)
  • Mono A3 printing costs are 10p per page (single or double-sided)
  • Colour A3 printing costs are 50p per page (single or double-sided)
  • Staff wishing to print should discuss their requirements with their department. IT Services can provide a service for staff to print if necessary (use Ask in My Birkbeck for Staff to arrange this).
  • If you are a visitor and wish to print, you should discuss your requirements with Room Bookings.

Poor or missing print jobs - currently unavailable

  • If you have printed something and the quality is poor - for example if the printer toner is low, or the printer has damaged the output - please bring the damaged output to the ITS Service Desk within three days to have your account credited.
  • If you sent a print job but nothing came out of the printer then please raise an Ask request including the details of time, machine, document name and username:
  • Students: please use Ask.
  • Birkbeck staff: please use Ask in My Birkbeck for Staff.
  • We will check what has been debited from your print balance and correct it. The likelihood is either the system did not print nor charge you or you printed to a different printer by mistake.

Charging your Print credit - currently unavailable

  • The balance of your print account is shown when you log in: you can see it by clicking on the $ icon on the system try (bottom right of the screen).
  • You can add credit to your print account with a credit card. You can use your credit card for this online payments form
  • From 1 October 2019 an administration fee of £2.50 will be applied to any refunds. By topping up your account you accept that any request to refund funds deposited from this date will first have this fee deducted. 

Printing from Birkbeck PCs

  • Students can print from Birkbeck PCs in the Library and Workstation rooms to the Library printers.
  • All printing now uses the new PaperCut software management application. You can use the following services:
    • Photocopying (A4 and A3)
    • Standard ‘follow me’ printing. Send the print job, go to any relevant printer and print it out.
    • Further details for student and staff.

Scanning

  • We have two scanning options available:
    • Scan to OneDrive. You can scan documents at the printer and save them to your personal Microsoft OneDrive location. Perfect for sensitive or important files.
    • Send to Email. You can scan documents at the printer and send it to your email inbox.
    • Further details for student and staff.

Printing from the Birkbeck wireless network

  • All printing now uses the new PaperCut software management application. You can use the following services: 
    • Photocopying (A4 and A3)
    • Standard ‘follow me’ printing. Send the print job, go to any relevant printer and print it out.
    • Students can use their laptop to print on the Library printers on Level one. Mobile printing from tablets or phones will be introduced at a later stage.
    • Scan to OneDrive. You can scan documents at the printer and save them to your personal Microsoft OneDrive location. Perfect for sensitive or important files.
    • Send to Email. You can scan a document at the printer and send it to your email inbox.